Do you remember that scene when Miranda walks into the office and throws her red coat at her assistant, and how much everyone feared her? The room goes silent, ideas go unspoken, and creativity dies the moment it surfaces.
What I’m after is the exact opposite. A room where people can’t wait to speak, where the briefing feels like an invitation rather than a command. The most important skill you can develop as a creative director is the ability to create that atmosphere: one where everyone feels excited and safe enough to bring their own perspective to the project. And then your job begins, listening, selecting the most relevant ideas, and merging them in a way that meaningfully enriches your vision.
Think of how many channels, platforms, subcultures and communities exist today, each producing content at a pace and volume that is simply impossible to keep up with. I stopped pretending I could keep up with all of it years ago, and that was one of the most liberating realisations of my career. Think of the person on your team who grew up in a small town in the southern hemisphere, the one who spends their weekends in underground music venues, the one who is deep into gaming culture or anime or niche fashion. They each carry a cultural fluency that no briefing document could ever capture. Each team member is a window into a world you don’t inhabit. Together you cover ground no individual ever could.
After 17 years in the entertainment industry, a briefing for me is never a finite prescription, nor is it a prompt for an AI tool. It is a starting point, the spark that provokes curiosity in the one taking it on, exciting them to produce the most creative work possible. I trust the person executing it to deliver their best within the given frame, and that only works if they trust that the space between the brief and the outcome belongs to them. My focus is to deliver on the vision, so that each single piece fits well together into something greater.
Once I receive their work, the first thing I do is understand how it fits into the big picture. I ask myself: how solid is this brick for me to build with? If the person who made it knows that my feedback comes from the vision and not from ego, they will hear it differently. They will iterate not to please me but to perfect their own contribution. Usually there are some flaws, and that conversation is needed until we arrive at the perfectly shaped brick, sharp, beautiful and true to the vision.
Creative strength does not lie in arrogance, roughness and exclusivity, but rather in inclusion, empathy and kindness. It is entirely possible to firmly reject an outcome without humiliating the person behind it or making them fear for their position. You can hold high standards and still make people feel safe. You can demand excellence and still be the kind of leader people are excited to work for. That balance is not a compromise, it is the whole point. A team that genuinely enjoys the process will produce work that the audience genuinely feels. In the end, it doesn’t matter what the devil wears. What matters is the kind of room you create when you walk in.

Robson Olbertz
Creative Director & Artist
Over 17 years of experience in the entertainment industry including cinema, advertisement and gaming.


